Patient Admissions
If you are preparing for an upcoming surgery, we want to help put your mind at ease. Let’s walk through what you can expect and how you can start to prepare for urological surgery.
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Pre-Admission Testing
There may be a variety of tests necessary to further evaluate your body’s readiness for surgery. We will need to consult with your family doctor, cardiologist, or other specialists to learn if your body will tolerate anesthesia. This is referred to as cardiac clearance. If your care team is unable to give you the cardiac clearance you may need to be seen by a physician to determine your risk of anesthesia.
The pre-admission area of the hospital will also contact you. They will conduct an interview to determine if you need additional testing prior to surgery. If they order or schedule additional testing, this must be done before the date of your surgery.
- Pre-admissions should be carried out at least 72 hours prior to admission in order to provide patient information and identify possible health risks and medical aid queries.
- Pre-admission forms are available at doctor’s reception or mail reception.rbotha@gmail.com.
- Completed forms can be faxed to (012) 342 1233 or e-mailed to reception.rbotha@gmail.com.
- Medical aid patients should obtain a pre-authorisation number from their medical aid, 72 hours prior to admission.
- Please note the patient/main member remains responsible for obtaining the pre-authorisation number.
- Private patients need to obtain a cost estimation prior to admission from patient administration.
What to pack for your hospital stay.
- Any relevant medical reports such as X-rays, letter from the doctor, medical devices such as CPAP machines, and blood glucose machines.
- Electronic equipment such as laptops, cell phones and other electronic devices are brought to the hospital at own risk.
- We do not have facilities to lock away any items larger than a cell phone.
- Reading material, sleepwear, slippers, toothbrush, toothpaste, shower gel, wash cloth and shaving items.
- Kindly bring along your home medication in their original container
- Please note that towels are available in the wards. Please do not bring your own.
- For infection prevention purposes, please DO NOT bring your own pillows, blankets are any other bed linen with.
- Cell phone earphones fit on the TV remote.
- Otherwise it can be purchased at reception.
What to pack for your child’s admission
- Favourite toy, book or blanket.
- Nappies, toiletries, baby bottles, dummies and formula milk for babies/toddlers.
- Please note that the hospital does not stock these items.
- A t-shirt for your child (under 12 years of age) to wear to theatre to replace a theatre gown if preferred.
- Only parents/grandparents are allowed into the children’s ward.
- No siblings or any other child under 12 years are permitted to visit.
- Parents may appoint a responsible adult to sit with the child if they are unable to do so themselves.
- Should your child be admitted to the day ward, only the parents or an appointed responsible adult of the parent’s choice may stay with the child.
- No children under 12 years are allowed as visitors in the day ward.
- Cell phone earphones fit on the TV remote.
- Otherwise it can be purchased at reception.
Hospital Rules.
- Approval from management should be obtained for guide dogs and special needs animals to enter the hospital.
- Please refrain from bringing valuables (jewellery, cellular phones, iPods, laptops, etc.) and firearms to the hospital.
- Private patients will be required to pay an estimated cost on admission, based on a quotation obtained from patient administration.
- Should you wish to discuss any of these fees, please feel free to contact Patient Administration at 063 230 9415 or e-mail reception.rbotha@gmail.com.
- All medical aid accounts are submitted electronically to the medical aid after discharge, however members remain responsible and liable for the account until full settlement by the medical aid/member.
- Items not covered by your medical aid must be settled on discharge, i.e. private room fees, telephone calls, levies and co-payments, etc.
- Services provided by specialists, anaesthesiologists, radiologists, pathologists, physiotherapists and other healthcare professionals will not be included in the hospital account and will be charged separately by the different practices.
- Medical aid patients should present their medical aid card and identity document/passport on admission.
- Private patients need to present their identity document/passport and will be required to pay the estimated cost on admission.
- Unless otherwise requested by your doctor, patients should arrive 2-3 hours before scheduled theatre time and report to the information desk.
- Patient admissions will be prioritised according to theatre times.
- Inquire at reception for free patient WiFi.
- Additional patient WiFi packages can also be purchased.
Hospital Rules.
- At the Hospital we respect patient privacy.
- In order to protect patient confidentiality, you are not allowed to take photos of patients in the hospital.
- Any firearm brought into the hospital by a patient/visitor must be handed in at security for safe keeping.
- The firearm will be returned to you upon discharge.
- Only law enforcement officers who are on duty, will be permitted to keep their firearms on their person.
- The hospital is a smoke free facility.
- Smoking is at all times prohibited on the hospital premises.
- Smokers (patients only) may utilise the dedicated area should it be required.
- Please note that the hospital accepts no responsibility when you choose to smoke and you have been advised against it by the nursing staff.
- No telephone information about a patient’s progress/condition will be shared in accordance to the POPI Act.
- A dedicated contact person’s detail should be provided on admission.
- Parking is at own risk.
Discharge
- On discharge please collect your take home medication (TTO medication) from the Pharmacy.
- A pink discharge note is issued in the ward that needs to be presented at the pharmacy.
- Most medical aids do not have specific benefits for TTO medication and the TTO script will be issued through the retail pharmacy from your day-to-day benefits.
- We recommend that day patients should arrange transport when discharged.
- It is illegal to drive within 24 hours following anaesthesia. Doing so is at your own risk.